Terms of Use

1. Acceptance of Terms

By accessing and using the RideKaki website and mobile application ("Service"), you accept and agree to be bound by these terms. If you do not agree to these terms, please do not use our service.

2. Description of Service

RideKaki is a mobile application and website that provides information about public transportation in Singapore. Our service includes:

• Real-time transit information and schedules
• Route planning and navigation assistance
• Transit-related information and updates
• General information about Singapore's public transport system
• Offline functionality for core features

3. User Responsibilities

Appropriate Use

You agree to use RideKaki only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the service for any illegal or unauthorized purpose
• Attempt to gain unauthorized access to our systems or data
• Interfere with, disrupt, or overload the service or servers
• Use automated systems to access the service without permission
• Reverse engineer, decompile, or disassemble the mobile application
• Distribute malware or harmful code through our service
• Violate any applicable laws or regulations

Information Accuracy

While we strive to provide accurate and up-to-date information, you acknowledge that:

• Transit information may change without notice due to operational requirements
• Real-time data may occasionally be delayed, incomplete, or inaccurate
• You should verify critical information through official transport operator sources
• We are not responsible for decisions made based solely on our information
• Service disruptions, delays, or cancellations are beyond our control

4. Privacy and Data Protection

Your privacy is fundamental to our service. Our data collection and use practices are described in our Privacy Policy, which is incorporated into these Terms by reference. Key points:

• We do not collect personal data from our mobile app
• All app processing happens locally on your device
• Minimal website data collection for security purposes only
• No tracking, analytics, or advertising networks

5. Intellectual Property

Our Content

The RideKaki service, including its design, functionality, code, and original content, is protected by copyright, trademark, and other intellectual property laws. You may not:

• Copy, modify, or distribute our content without written permission
• Use our trademarks, logos, or branding without authorization
• Create derivative works based on our service
• Remove or alter any copyright or proprietary notices

Third-Party Content

Our service may include information from third-party sources, including:

• Government agencies (LTA, SBS Transit, SMRT, etc.)
• Transport operators and their official data
• Open data sources and public APIs

This content remains the property of its respective owners and is used in accordance with their terms and licenses.

6. Service Availability

We strive to maintain high service availability, but we do not guarantee that:

• The service will be available 24/7 without interruption
• All features will work perfectly at all times
• The service will be free from bugs, errors, or technical issues
• Data will always be current, complete, and accurate
• Third-party data sources will remain available

We reserve the right to modify, suspend, or discontinue the service (or any part of it) at any time, with or without notice, for maintenance, updates, or other operational reasons.

7. Disclaimers and Limitations

No Warranty

The RideKaki service is provided "as is" and "as available" without any warranties of any kind, either express or implied. We disclaim all warranties including but not limited to:

• Merchantability and fitness for a particular purpose
• Accuracy, reliability, completeness, or timeliness of information
• Uninterrupted, secure, or error-free operation
• Freedom from viruses or other harmful components

Limitation of Liability

To the maximum extent permitted by applicable law, RideKaki and its operators shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages resulting from:

• Use or inability to use the service
• Reliance on information provided by the service
• Missed connections, delays, or transportation issues
• Any errors, omissions, or inaccuracies in the service
• Loss of data, profits, or business opportunities
• Service interruptions or technical failures

8. Indemnification

You agree to indemnify, defend, and hold harmless RideKaki and its operators, employees, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses arising from:

• Your use of the service
• Your violation of these Terms
• Your violation of any applicable laws or regulations
• Any content you submit or transmit through the service

9. App Store Terms

If you download our mobile app through an app store (Apple App Store, Google Play), you also agree to that platform's terms of service. In case of conflicts between these Terms and app store terms, the app store terms take precedence for app store-related matters.

10. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of Singapore, without regard to conflict of law principles. Any disputes arising from these Terms or your use of the service will be subject to the exclusive jurisdiction of the courts of Singapore.

11. Changes to Terms

We may update these Terms from time to time to reflect:

• Changes in our service or features
• Legal or regulatory requirements
• Industry best practices
• User feedback and improvements

Changes will be posted on this page with an updated "Last updated" date. For significant changes, we may provide additional notice. Your continued use of the service after changes constitutes acceptance of the new Terms.

12. Termination

We may terminate or suspend your access to the service at any time, with or without cause, and with or without notice. Reasons for termination may include:

• Violation of these Terms
• Illegal or harmful activities
• Technical or security concerns
• Discontinuation of the service

Upon termination, your right to use the service ceases immediately, though these Terms will continue to apply to your prior use.

13. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions will continue in full force and effect. The invalid provision will be replaced with a valid provision that most closely reflects the original intent.

14. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and RideKaki regarding the use of our service and supersede all prior agreements and understandings.

15. Contact Information

If you have questions about these Terms, please contact us:

• Email: ridekaki.com@gmail.com
• Subject line: "Terms of Use Question"